Effective Date: September 1, 2024

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1. Introduction

Welcome to the 360 Coaching Center. These Terms of Agreement (“Agreement”) govern your use of our coaching services (“Services”) and outline the terms and conditions between you, the client (“Client,” “you,” or “your”), and [Your Business Name] (“we,” “us,” or “our”). By engaging in our Services, you agree to be bound by this Agreement.

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2. Eligibility

You must be at least 21 years of age to engage in our coaching services. If you are under 21, you must have the explicit approval of a parent or legal guardian. By agreeing to these terms, you confirm that you meet this eligibility requirement. If we discover that you do not meet this requirement, we reserve the right to terminate our Services immediately.

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3. Services Provided

We offer a variety of life coaching services including, but not limited to, family coaching, career coaching and transition coaching. The scope of the Services, including the number of sessions, format, and goals, will be determined in collaboration between you and your coach at the start of our engagement.

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4. Coaching Relationship

Coaching is a partnership designed to help you achieve your personal and professional goals. It is not therapy, counseling, or consulting. As your coach, we are committed to providing guidance, support, and accountability, but the results depend on your active participation and commitment to the process.

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5. Client Responsibilities

As the Client, you agree to:

• Be open, honest, and willing to engage in self-exploration.

• Attend scheduled sessions on time and actively participate in the coaching process.

• Complete any tasks or assignments agreed upon during sessions.

• Take responsibility for your own decisions and actions during and after the coaching relationship.

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6. Payment Terms

Payment for Services must be made before each session or on a monthly basis, depending on the plan chosen. Payment methods include credit card, bank transfer, PayPal, and any other gateway provided through our website.

Failure to make timely payments may result in the suspension or termination of Services.

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7. Confidentiality

All information shared during coaching sessions will be kept confidential, with the exception of circumstances where disclosure is required by law (e.g., risk of harm to self or others, court orders). We will not disclose any information to third parties without your explicit consent.

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8. Cancellation and Rescheduling Policy

You may cancel or reschedule a session with at least within a 24 hours’ notice. Cancellations made with less than a 24-hour notice period may be subject to a $ 100 cancellation fee.

We reserve the right to cancel or reschedule a session due to unforeseen circumstances, in which case you will be offered an alternative date or a full refund.

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9. Termination of Services

Either party may terminate this Agreement at any time, with or without cause, by providing written notice. If you terminate the Agreement, any unused sessions will be refunded on a pro-rata basis, unless otherwise agreed. We may terminate the Agreement if you fail to comply with the terms set forth herein, including but not limited to, non-payment or failure to engage in the coaching process.

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10. No Guarantees

We do not guarantee specific outcomes from coaching sessions. The success of coaching depends on your commitment and willingness to implement changes in your life. While we strive to provide the best possible guidance, results may vary based on individual circumstances.

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11. Limitation of Liability

To the fullest extent permitted by law, the 360 Coaching Center shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to this Agreement or the Services provided. Our total liability under this Agreement, whether in contract, tort, or otherwise, shall not exceed the total fees paid by you for the Services.

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12. Intellectual Property Rights

All content, materials, and resources provided by the 360 Coaching Center, including but not limited to website content, written materials, session notes, videos, and any other resources (“Materials”), are the intellectual property of the 360 Coaching Center and are protected by copyright laws and other intellectual property rights.

You agree not to reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the Materials in any form or medium, except as expressly permitted by the 360 Coaching Center. Unauthorized use of the Materials may result in legal action.

You may view and use the Materials for your personal, non-commercial use only. Any commercial use of the Materials is strictly prohibited without prior written consent from the 360 Coaching Center.

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13. Dispute Resolution

In the event of any dispute, claim, or controversy arising out of or relating to this Agreement or the breach, termination, enforcement, or interpretation thereof, the parties agree to first attempt to resolve the matter through good faith negotiation. If the dispute cannot be resolved through negotiation, the parties agree to submit the matter to mediation before pursuing any legal action.

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14. Data Protection (GDPR Compliance)

We are committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR). We will collect, use, and store your personal data in accordance with our Privacy Policy, which outlines your rights under GDPR, including the right to access, rectify, or erase your personal data.

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15. Indemnity

You agree to indemnify and hold harmless the 360 Coaching Center, its affiliates, and their respective officers, directors, employees, agents, and representatives from any and all claims, liabilities, damages, losses, or expenses (including reasonable attorneys’ fees and costs) arising out of or in any way connected with your use of the Services, your breach of this Agreement, or your violation of any law or the rights of a third party.

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16. Force Majeure

The 360 Coaching Center shall not be liable for any delay or failure to perform its obligations under this Agreement if such delay or failure results from events beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemics, war, civil unrest, labor disputes, or governmental actions.

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17. Governing Law and Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of Germany, without regard to its conflict of law principles. Any disputes arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of Germany.

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18. Entire Agreement

This Agreement constitutes the entire understanding between you and the 360 Coaching Center with respect to the Services provided. It supersedes all prior discussions, agreements, or understandings of any kind.

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19. Amendments

We reserve the right to amend this Agreement at any time. Any changes will be communicated to you in writing and will become effective upon your continued use of the Services.

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20. Contact Information

If you have any questions or concerns about this Agreement or the Services, please contact us at:

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360 Coaching Center
Contact@360coachingcenter.com
+49 1736861998
Hellbrookstrasse 98 22350 Hamburg, Germany